DGM Plumbing Ltd
1 Dressogue, Athboy, County Meath, Ireland
Email: gdpr@dgmplumbingie
Effective Date: 20/10/2022
1. Introduction
DGM Plumbing Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, visit our website, contact us, or use our services.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act 2018, and other applicable Irish data protection laws.
2. Who We Are
DGM Plumbing Ltd is the data controller responsible for your personal data.
Contact Details:
DGM Plumbing Ltd
1 Dressogue
Athboy
County Meath
Ireland
3. Personal Data We Collect
We may collect and process the following categories of personal data:
Customer Information
- Name
- Address
- Telephone number
- Email address
- Property details relevant to the services provided
Business Information
- Company name
- Business address
- Contact person
Communications Data
- Emails, letters, phone calls, and messages exchanged with us
- Customer enquiries and service requests
Financial Information
- Invoices
- Payment details
- Transaction records
Website Data (if applicable)
- IP address
- Browser type
- Device information
- Website usage information collected through cookies and analytics tools
4. How We Use Your Personal Data
We use personal data for the following purposes:
- Providing plumbing and related services
- Responding to enquiries and requests
- Scheduling and managing appointments
- Preparing quotations and estimates
- Issuing invoices and processing payments
- Maintaining business records
- Complying with legal and regulatory obligations
- Improving our services and customer experience
- Protecting our business against fraud and misuse
5. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
Contract
Where processing is necessary to provide services requested by you or to fulfil a contract with you.
Legal Obligation
Where processing is necessary to comply with applicable laws and regulations.
Legitimate Interests
Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Consent
Where required by law, we will obtain your consent before processing your personal data.
6. Sharing Your Information
We promise not to not sell your personal data.
We may share personal data with:
- Professional advisers (accountants, solicitors, insurers)
- Service providers who support our business operations
- IT and website hosting providers
- Government authorities, regulators, or law enforcement where required by law
All third parties are required to protect personal data and process it only in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax, or reporting requirements.
Retention periods may vary depending on the nature of the information and applicable legal obligations.
8. Data Security
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
9. Your Rights
Under GDPR, you may have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights relating to automated decision-making and profiling
To exercise any of these rights, please contact us at:
We may request proof of identity before responding to your request.
10. Cookies
If our website uses cookies, they may collect information to improve website functionality and user experience.
You can manage cookie preferences through your browser settings.
A separate Cookie Policy may be provided where required.
11. Contact Us
For any questions about this Privacy Policy or how your personal data is handled, please contact:
DGM Plumbing Ltd
1 Dressogue
Athboy
County Meath
Ireland
Email: gdpr@dgmplumbing.ie